Privacy Policy for Arise Brand Launch and Share the Pickleball Joy Charity Event at EmQuartier

Privacy Policy for Arise Brand Launch and Share the Pickleball Joy Charity Event at EmQuartier

Version as of 12 September 2023

This Privacy Policy ("Policy") explains how Arise Pickleball Brand and Fulfilled Purpose Coaching Co., Ltd. (hereinafter referred to as "Company," "we," or "our") collects, uses, and discloses your personal information when you participate in our events, exhibitions, and product showcases.

In this Privacy Policy, "Personal Information" refers to any data related to an individual that enables their identification.

  • What Personal Information We Collect

We may directly collect or receive the following types of personal information from you, which may include, but are not limited to:

Contact Information: Such as your name, address, phone numbers, mobile phone numbers, email addresses, and national identification numbers.

Membership Information: Such as details of your membership accounts with us, membership types, membership commencement dates, and information on point accumulations.

Identity Information: Such as gender, nationality, date of birth, occupation, education, marital status, national identification numbers, passport numbers, driver's license, or similar identification documents, as well as signatures.

Interests: Information pertaining to your interests.

Marketing and Communication Data: How you became aware of us, your preferences for receiving marketing information from us or our affiliated companies, business partners, and preferred communication methods.

Financial Information: Such as bank account details, e-wallet information, payment history, and debit/credit card information.

Purchase and Service Usage: Information about your purchases or orders, delivery details, complaints, claims, participation in trade shows, and customer satisfaction surveys, among others.

Other Information: LINE IDs, Facebook IDs, Google IDs, closed-circuit camera data, and recordings of video, photographs, and audio taken at our premises or other locations where we organize events, exhibitions, and product showcases.

  • Why We Collect, Use, or Disclose Your Personal Information

We collect, use, and disclose your personal information for the following purposes:

  • To register your participation in events.
  • To manage tickets for event participation, such as handling communications, reservations of spaces, and promotional activities.
  • To contact you for marketing communications and present relevant products and services.
  • To maintain and enhance our relationship with you (e.g., customer satisfaction surveys and relationship management marketing) and to improve future activities.
  • For advertising, public relations, marketing, and reporting purposes related to events or product showcases you have attended or will attend.
  • To identify you and respond to your requests.
  • To maintain security and trust in our business operations.
  • To improve, develop, and maintain the quality of our services.
  • To fulfill contractual obligations with you or to take necessary steps before entering into such agreements.
  • To comply with legal obligations, cooperate with authorities, government agencies, and law enforcement agencies in the exercise of their regulatory powers over us.
  • To exercise rights or protect our legitimate interests in accordance with applicable law, such as detecting, preventing, and responding to fraudulent activities, intellectual property infringements, or non-compliance with the law.
  • To prevent or mitigate threats to your life, physical health, and well-being.

When we are legally required to collect, use, and disclose your personal information, or when you do not provide personal information, we may not be able to provide our services fully (e.g., delivering our products and services to you).

  • Duration of Personal Information Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected the information, unless otherwise required by applicable law.

  • Who We May Disclose or Transfer Your Personal Information To

We may disclose your personal information to other companies within our group of companies, affiliates, subsidiaries, business partners, legal advisors, auditors, courts, regulatory authorities, governmental agencies, and law enforcement agencies.

A list of our affiliated companies can be found here.

  • Transfer of Personal Information Overseas

Your personal information may be transferred to other countries, which may or may not have the same data protection standards as Thailand. However, we will ensure that such transfers comply with the applicable laws before proceeding with any transfer.

  • Your Rights Regarding Your Personal Information

Subject to the laws and exemptions applicable under the law, you may have the right to request access to and/or copies of, transfer, correct, delete, render anonymous, or object to certain types of processing of your personal information we hold. If we have taken any action with your consent, you have the right to withdraw your consent. However, we may not be able to provide our services fully in such cases. You may also have the right to request that we disclose how we have obtained your personal information without your consent and submit complaints to the relevant regulatory authorities.

  • Contact Us

If you have questions, concerns, or wish to exercise your rights regarding your personal information, please contact us or our Data Protection Officer at:

  • Arise Pickleball Brand and Fulfilled Purpose Coaching Co., Ltd.

Phone: 02 664 0808

Email: arise@fpcoaches.com

  • Data Protection Officer

Data Protection Officer

Fulfilled Purpose Coaching Co., Ltd.

Address: 725 S-Metro Building Level 20, Sukhumvit Road, Klong Tan Nua, Wattana, Bangkok 10110, Thailand

Email: arise@fpcoaches.com